1. Introduction

Welcome to Sound Boys. We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.

2. Our Contact Details

Sound Boys Registered Office: Welnapad 37, 1096Gk Amsterdam, Netherlands For the purposes of this policy, we are the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy. If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at info@soundboys.com.

3. What Personal Information Do We Collect?

We currently collect and process the following information:

• Account Information: Name, surname, and email address
• Payment Information: Billing address, payment method, and optionally, phone number
• Registration Information: Information provided for the purpose of registering with us and/or subscribing to our website services and/or email notifications
• IP Address
• Purchase Information
• Website Usage Information: Information about your visits to and use of this website

4. How Do We Collect the Personal Information?

We collect information from the following sources:

a. From You: You may give us your Account Information, Payment Information, Purchase Information, and Feedback by filling in forms, using our products or services, entering information online, or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

• Create an account or purchase products on our website
• Express interest in our products or services
• Subscribe to our newsletter
• Contact us with an inquiry or to report a problem (by email or social media)

b. Automated Technologies or Interactions: As you interact with our website, we automatically collect the following types of information: Device Data, Usage Data about your browsing actions and patterns, IP address, geographical location, browser type, referral source, length of visit, and number of page views. We collect this data using cookies, server logs, and other similar technologies. Please see our Cookies section below for further details.

5. Cookies

Like most websites, we use cookies to enhance your experience on our website. Cookies allow you to take full advantage of the features of our website and you will need to have cookies enabled to place an order. Some of the cookies we use are fundamental for the application to work correctly and to place orders. If cookies are disabled, some features of this website may not work correctly and you may not be able to place an order online. If you wish to learn more about cookies, please go to http://www.allaboutcookies.org.

6. How and Why We Use Information

We collect and use your personal information with your consent to provide, maintain, and develop our products and services and understand how to improve them. These purposes include:

• To process your orders, register and administer your user account, and enable you to log in and use the website and our services
• To provide you with access to your purchase history and available downloads via ‘My Account’
• To provide you with customer support if you have queries or problems
• To send you newsletters about current and future products, programs and services, events, competitions, surveys, and promotions held by us or hosted on our behalf
• To generally run and improve the website and our services (this processing is undertaken in pursuit of our legitimate interest in improving our products and services)
• To communicate with you about the products and services
• To organize and deliver advertising and marketing
• Tax collection: We must retain certain information regarding sales to verify location for tax reporting purposes

Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business, for example, against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

7. Anti-Spam Policy

Newsletter Subscriber: A registered user is added to our Newsletter Subscribers database when they leave the “Yes, I want to subscribe to the Sound Boys newsletter” option ON, on our registration page. After completing our registration process, which involves clicking an activation link sent to their email account, the user becomes a Newsletter Subscriber. Our email communications with our Newsletter Subscribers are based solely on their permission.

What Is Spam? Spam is unsolicited email, also known as Unsolicited Commercial Email (UCE). It involves emails sent to users who:

• Have no association with the sender
• Have registered an account but not opted in to receive commercial emails
• Have previously opted in but then opted out of receiving commercial emails
• Spam is also email communications without a valid reply-to address

Email Communications: Sound Boys does not send spam – ever. The goal of our existing email communications is to inform our Newsletter Subscribers of the new products, promotions, and latest news from our industry. Every newsletter contains an Unsubscribe link at the top of the message.

Necessary Communication: There are situations which by their own nature require us to send you emails. These include:

• Sending a message to your email inbox with the link to activate your account at Sound Boys
• Sending you invoices for each completed transaction on our website
• Sending you emails concerning technical, legal, and support matters

Please make sure you do not flag Sound Boys as ‘Spam’ or ‘Unsolicited’ in your email application. When you register and do not find an activation email in your inbox, check your spam folder.

8. Other Disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• To the extent that we are required to do so by law
• In connection with any legal proceedings or prospective legal proceedings
• In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

Except as provided in this privacy policy, we will not provide your information to third parties.

9. International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

10. Security of Your Personal Data

We will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. Data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your passwords confidential.

11. Policy Amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

12. Your Data Protection Rights

You can unsubscribe from our newsletter at any time. You can update your personal information at any time. You can delete your account at any time. Under data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. If you wish to see, modify, or delete your data, or if you have any other query about our privacy policy, please contact info@soundboys.com.

13. Third-Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

14. Financial Information

The website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your account, but no sensitive details relating to your payment methods are stored or handled by Sound Boys.

15. Making a Complaint

Please let us know if you are unhappy with how we have used your personal information by emailing us at info@soundboys.com. You also have the right to complain to the relevant data protection authority. We would be grateful for the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.